Privacy Policy

1. Information We Collect

When you utilise our platform to request custom packaging quotes or communicate with our UK team, we collect necessary business metrics. This includes your contact name, corporate email address, telephone number, box dimensions, and any vector artwork configurations uploaded to our server framework.

2. How We Use Your Data

We process your personal and structural information based on legitimate commercial tracking grounds, specifically to:

• Generate precise trade pricing estimates and structural setup quotes.
• Process manufacturing workflows and organize logistics delivery across the United Kingdom.
• Issue digital pre-press 3D proof layouts for individual approval.
• Maintain corporate communications regarding your ongoing wholesale accounts.

3. Data Retention and UK GDPR Compliance

In strict compliance with UK GDPR and the Data Protection Act 2018, we enforce rigorous technical security layers to shield your parameters against unauthorized leakages or alterations. Your structural specifications and corporate transaction records are kept secure and are never sold or distributed to third-party advertising companies.

4. Third-Party Service Processors

We only disclose necessary elements of your details to trusted third-party industrial partners who handle critical infrastructure operations:

• Logistics Couriers: To organize freight transportation and doorstep delivery within the UK mainland.
• Payment Gateways: To handle secure, commercial checkout encryption configurations safely.

5. Your Legal Rights

As a UK-based entity or citizen, you possess clear statutory data rights. You have the right to request a formal copy of your information stored in our databases, request correction of any input inaccuracies, or request absolute deletion of your records from our systems, provided it does not clash with active tax compliance requirements.

To trigger any data protection queries, please email our controller directly at sales@getcustomizedboxes.co.uk.